PRIVACY POLICY

British Learning and Accessories Private Limited

This Privacy Policy (“Policy”) describes how British Learning and Accessories Private Limited, a company incorporated under the Companies Act, 2013 (“British Learning”, “the Company”, “we”, “us” or “our”), collects, uses, stores, processes, discloses and protects personal data of users (“User”, “you”, “your”) who access or use www.britishlearning.uk and all associated digital platforms, learning management systems, applications, research initiatives and services (collectively, the “Platform”).

This Policy forms an integral and binding part of the Terms of Service and User Agreement and shall be read in conjunction with the same.

1. Legal Framework and Applicability

This Policy is intended to comply with all applicable Indian laws governing digital services and online education, including but not limited to:

  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Digital Personal Data Protection Act, 2023
  • Indian Contract Act, 1872
  • Consumer Protection Act, 2019 and allied rules

By accessing, registering on, enrolling in any programme, submitting information, making payment, or otherwise using the Platform, the User provides free, specific, informed and unambiguous consent to the processing of personal data as described in this Policy.

2. Categories of Information Collected

2.1 Personal Data

British Learning may collect the following personal data directly from Users:

  • Full name, gender, date of birth
  • Email address, phone number and postal address
  • Educational qualifications, academic records and professional details
  • Login credentials and account-related information
  • Documents voluntarily uploaded for enrolment, verification or certification

2.2 Sensitive Personal Data

Where required for service delivery, we may process:

  • Government-issued identity documents
  • Payment and transaction details (processed via authorised third-party gateways)

British Learning does not knowingly collect biometric data, genetic data, health records or financial information beyond what is strictly necessary for lawful service delivery.

3. Purpose of Collection and Processing

Personal data is collected and processed strictly for legitimate and lawful purposes, including:

  • Account creation, authentication and access management
  • Enrolment in courses, memberships, fellowships and research initiatives
  • Delivery of academic instruction, mentorship, certification and verification services
  • Processing payments, refunds and statutory accounting
  • Communication regarding services, updates and support
  • Legal compliance, fraud prevention, grievance handling and dispute resolution

Data is not processed for purposes unrelated to the services offered by British Learning.

4. Lawful Basis and Consent

Processing of personal data is carried out on one or more of the following lawful bases:

  • Explicit consent of the User
  • Performance of a lawful contract (Terms of Service)
  • Compliance with legal obligations
  • Legitimate interests related to providing educational and academic services

Users may withdraw consent at any time, subject to contractual and legal consequences, including possible discontinuation of services.

5. Data Storage, Retention and Security

5.1 Data Location and Cross-Border Transfer

All personal data is primarily stored and processed within the territory of India.
Users accessing the Platform from outside India expressly consent to the transfer and processing of their data in India in accordance with Indian law.

5.2 Retention

Personal data is retained only for as long as necessary to:

  • Fulfil the purposes stated in this Policy
  • Comply with legal, regulatory, taxation and audit requirements
  • Enforce contractual rights

Data is securely deleted or anonymised once retention is no longer required.

5.3 Security Measures

British Learning implements reasonable security practices, including:

  • Controlled access and authentication protocols
  • Administrative and technical safeguards
  • Restricted internal access on a need-to-know basis

While reasonable precautions are taken, no digital system can guarantee absolute security.

6. Disclosure and Sharing of Data

Personal data may be disclosed strictly on a need-to-know basis to:

  • Authorised employees, consultants and academic partners
  • Technology service providers supporting the Platform
  • Payment gateways and financial institutions
  • Regulatory or law-enforcement authorities where legally required

British Learning does not sell, lease, rent or trade personal data for commercial or marketing purposes.

7. Third-Party Platforms

The Platform may contain links to third-party websites or tools.
British Learning is not responsible for the privacy practices, policies or content of such third parties. Users are advised to review third-party privacy policies independently.

8. User Rights

Subject to applicable law, Users have the right to:

  • Access their personal data
  • Request correction or updating of inaccurate data
  • Withdraw consent (subject to contractual consequences)
  • Request deletion of data where legally permissible

All requests must be made in writing to support@britishlearning.uk.

9. Minors

The Platform is intended solely for individuals 18 years of age or older.
Any account created by a minor is void ab initio. British Learning does not knowingly process personal data of minors

10. Testimonials, Research Submissions and Public Display

Where Users voluntarily submit testimonials, research papers, academic profiles or similar materials, they expressly consent to lawful publication, academic display and dissemination as outlined in the Terms of Service. No such material is published without User consent.

11. Electronic Acceptance and Click-Wrap Enforceability

This Privacy Policy is electronically accepted and legally binding.

By clicking “I Agree”, “Accept”, “Submit”, “Enroll”, “Proceed”, “Make Payment” or by continuing to use the Platform, the User confirms acceptance under the Information Technology Act, 2000 and Indian Contract Act, 1872.

Such electronic acceptance has the same legal effect as a physical signature.

12. Limitation of Liability

British Learning shall not be liable for any loss arising from:

  • User’s failure to safeguard login credentials
  • Acts or omissions of third-party service providers
  • Events beyond reasonable control, including cyber incidents

13. Amendments

British Learning reserves the right to amend this Policy at any time.
Revised versions shall be published on the Platform. Continued use constitutes acceptance.

14. Governing Law and Jurisdiction

This Policy shall be governed by the laws of India.
Courts at Greater Mumbai, Maharashtra, shall have exclusive jurisdiction.

15. Contact Information

For privacy-related queries or requests:

Email: support@britishlearning.uk
Subject Line: Privacy Query – [Registered Name]

Disclaimer

The information provided on this website and application is for general information only. While we strive to provide up-to-date, correct, and authentic information, we do not guarantee the accuracy or completeness of any information. Your reliance on the information available on the website shall be at your own risk.

Limitation of Liability

To the fullest extent permitted by law, British Learning, its affiliates, officers, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any:

  • Errors, mistakes, or inaccuracies of user-generated content or any other content available at British Learning.
  • Personal injury or property damage resulting from your access to and use of our platforms.
  • Unauthorized access to or use of our secure servers and/or any personal or financial information stored therein.
  • Interruption or cessation of transmission to or from the British Learning platform.
  • Bugs, viruses, trojan horses, or the like transmitted to or through our platforms by any third party.
  • Errors or omissions in any user-generated content or any other content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the British Learning platform.


By using our services, you agree to these terms and acknowledge that the risk of harm or damage from the foregoing rests entirely with you.

Note: This Privacy Policy is governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in Mumbai to resolve any legal matter arising from the Privacy Policy.

PRIVACY POLICY

British Learning (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.britishlearning.uk] and our mobile application (the “Services”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, postal address, and other similar contact data.
  •  Demographic Information: Age, gender, preferences, and interests.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Data

We use different methods to collect data from and about you, including through:

  • Direct Interactions: You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Manage Your Access to Our Services: Including managing your accounts, providing customer support, and responding to your queries.
  • To Personalize Your Experience: Tailoring our services and communications to better suit your interests and preferences.
  • For Marketing and Communications: Sending you promotional content and newsletters, provided you have not opted out of such communications.
  • To Improve Our Services: Analysing data to understand how you use our services to improve them.
  • To Comply with Legal Obligations: Ensuring we comply with applicable laws and regulations.

Sharing Your Information

We may share your information with third parties only in the following conditions:

  •  Compliance with Laws: If required by law or in the good faith belief that such action is necessary to comply with a legal obligation.

Security of Your Personal Data

We take precautions to ensure the security of your personal information. Our website and mobile application are protected by reasonable security measures afforded by current technology, including firewalls and encryption. We strongly advise you to change your password frequently and not to use the same password for different websites.

Retention of Your Personal Information

We take precautions to ensure the security of your personal information. Our website and mobile application are protected by reasonable security measures afforded by current technology, including firewalls and encryption. We strongly advise you to change your password frequently and not to use the same password for different websites.

Your Rights

Under the data protection laws in India, you have the following rights:

  • Right to Access: You have the right to request access to your personal data.
  • Right to Rectification: You have the right to request the correction of inaccurate personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data.
  • Right to Restrict Processing: You have the right to request the restriction of processing your personal data.
  • Right to Data Portability: You have the right to request the transfer of your personal data to another party.

Use of Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can adjust your cookie settings at any time from our cookie setting centre.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@britishlearning.uk
  • Postal Address: 502, 5th Floor, Raheja Titanium, Geetanjali Nagar, WE Highway, Goregaon East, Mumbai 400063, India

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Disclaimer

The information provided on this website and application is for general information only. While we strive to provide up-to-date, correct, and authentic information, we do not guarantee the accuracy or completeness of any information. Your reliance on the information available on the website shall be at your own risk.

Limitation of Liability

To the fullest extent permitted by law, British Learning, its affiliates, officers, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any:

  • Errors, mistakes, or inaccuracies of user-generated content or any other content available at British Learning.
  • Personal injury or property damage resulting from your access to and use of our platforms.
  • Unauthorized access to or use of our secure servers and/or any personal or financial information stored therein.
  • Interruption or cessation of transmission to or from the British Learning platform.
  • Bugs, viruses, trojan horses, or the like transmitted to or through our platforms by any third party.
  • Errors or omissions in any user-generated content or any other content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the British Learning platform.


By using our services, you agree to these terms and acknowledge that the risk of harm or damage from the foregoing rests entirely with you.

Note: This Privacy Policy is governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in Mumbai to resolve any legal matter arising from the Privacy Policy.

Who we are

Suggested text: Our website address is: https://britishlearning.uk.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.