This Refund Policy (“Policy”) governs all payments made to British Learning and Accessories Private Limited, a company incorporated under the Companies Act, 2013 (“British Learning”, “the Company”, “we”, “us” or “our”), for any services rendered by British Learning through its website www.britishlearning.uk or any associated digital platform.
This Policy forms an integral and binding part of the Terms of Service and User Agreement and shall be read in conjunction with the same.
British Learning follows a simple, transparent and consumer-friendly refund rule.
A 100% refund of the amount paid shall be granted if:No justification or reason is required from the User within this 24-hour window.
unless expressly approved in writing by British Learning.
Termination in such cases shall be without refund or compensation.
No physical signature or additional confirmation is required.
The User expressly waives any right to dispute the enforceability of this Policy on the grounds that it was accepted electronically or without a handwritten signature.
British Learning treats all online education and academic services as “services” under Indian law and discloses refund terms transparently to avoid unfair trade practices.
This Refund Policy is final, binding and non-negotiable.
No verbal assurance, sales communication, WhatsApp message, email or marketing material shall override or modify this Policy unless expressly stated in writing by British Learning.
British Learning reserves the right to amend this Policy at any time. Continued use of the Platform constitutes acceptance of the revised Policy.
All refund requests must be sent to:
Email: support@britishlearning.uk
Subject Line: Refund Request – [Registered Name / Order ID]
Note: You agree to submit to the exclusive jurisdiction of the courts located in Mumbai to resolve any legal matter arising from the Refund Policy.
This is a sample page.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
